Loading...
+91 9711056461
sales@vcentricloud.com
Hosting Services
Managed Dedicated Servers
Managed Linux Hosting
Managed Windows Hosting
Colocation Services
Data Center Services
Virtual Desktop Infrastructure
Tally Prime On Cloud
Enterprise Email Solutions
Zimbra
Office 365
G Suite
Icewarp
Microsoft Exchange
Disaster & Backup
PC Backups
Server Backups
Cloud Backup Solutions
Disaster Recovery Solutions
Business Continuity Consulting
Cloud Services
Public Cloud
Public Cloud Solutions
Amazon Web Services
Microsoft Azure
Google Cloud
Oracle Cloud
Hybrid Cloud
Hybrid Cloud Solutions
Hybrid Cloud Use Cases
Private Cloud
Private Cloud Solutions
OpenStack
Sap Hana
Enterprise Services
Managed IT Services
Enterprise Security Solutions
Enterprise Hardware Solution
Dell
Vaultize
Barracuda
Enterprise Telecome Solution
Clients
Client List
Clients Testimonial
About Us
Infrastructure
Certifications
Partners
Life At vCentriCloud
Contact Us
Support
FAQs
Pay Now
Customer Service
Privacy
Home
/
Cancellation & Refund Policy
Cancellation & Refund Policy
Last updated on 27-01-2025 20:20:21
VCENTRICLOUD SERVICES believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy :
Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
VCENTRICLOUD SERVICES does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the VCENTRICLOUD SERVICES, it’ll take 1-2 Days days for the refund to be processed to the end customer.
Copyright © 2024 vcentricloud. All rights reserved. Design & Developed by
Kratim Infotech Pvt. Ltd.